Modern business absolutely demands creativity of thought and action. We’re all creative as children — so where does it go? When do we lose it? Out of Our Minds has the answers, and clear solutions for getting it back.
We strive to ensure that your shopping experience is smooth and satisfactory. Please be advised that it is the buyer’s responsibility to organize any shipping, customs, or import taxes that may apply. These charges are not included in the item price or shipping cost and must be handled by the buyer according to their country’s policies and regulations.
All items are made to order. Production times vary depending on the product, but typically range from 5-10 business days. Once your order is produced, it will be shipped promptly. Delivery times will vary based on your location and the shipping method selected at checkout.
We uphold a standard returns and exchange policy to ensure customer satisfaction. Please note that we do not accept refunds, returns, or exchanges unless one of the following conditions applies:
If any of these situations occur, please contact us immediately to rectify the issue. To be eligible for a refund or exchange, a photo of the item in question must be submitted within 30 days of delivery.
Steps to Report an Issue:
If approved, we will arrange for a replacement or refund as per your preference.
We understand that circumstances can change. However, cancellations cannot be guaranteed as items are made to order. Once an item has been sent to production, it cannot be cancelled.
If you wish to cancel an order, please contact us immediately. We will do our best to accommodate your request, but please note that if the item is already in production, we will not be able to process the cancellation.